Diverse Health Terms and Conditions
1. Introduction
Welcome to Diverse Health, a virtual telehealth practice providing virtual psychiatric evaluations, medication management, and integrative virtual primary care services. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
2. Services Provided
2.1 Diverse Health offers telehealth services that include psychiatric evaluations, medication management, and integrative primary care.
2.2 Our services are provided through virtual platforms, ensuring accessibility for culturally and ethnically diverse minorities, as well as the broader community.
3. Eligibility and Registration
3.1 To use our services, you must be at least 18 years old or have parental or guardian consent if under 18.
3.2 You must provide accurate and complete information when registering for our services.
4. Privacy and Confidentiality
4.1 We are committed to protecting your privacy. All personal information is handled in accordance with our Privacy Policy.
4.2 Telehealth sessions are conducted in secure, HIPAA-compliant virtual environments to ensure confidentiality.
5. User Responsibilities
5.1 You are responsible for ensuring you have the necessary equipment and internet connection to access our services.
5.2 You must provide truthful and accurate information during your consultations.
5.3 You agree not to use our services for any unlawful purposes.
6. Appointments and Cancellations
6.1 Appointments must be scheduled in advance.
6.2 Cancellations must be made at least 24 hours prior to the scheduled appointment. Failure to cancel in a timely manner may result in a cancellation fee.
7. Payment and Fees
7.1 All services are provided on a fee-for-service basis.
7.2 Fees for services are communicated at the time of booking. Payment must be made in full at the time of the appointment.
7.3 We accept various forms of payment, including credit/debit cards and electronic payments.
8. Insurance
8.1 Diverse Health may accept certain insurance plans. It is your responsibility to verify whether your insurance plan is accepted and to understand your coverage.
8.2 Co-pays, deductibles, and any other fees not covered by insurance are your responsibility.
9. Medication Management
9.1 Medication management services include prescription refills and adjustments as deemed appropriate by our healthcare providers.
9.2 It is your responsibility to provide accurate information about your current medications and any adverse reactions.
10. Limitation of Liability
10.1 Diverse Health is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.
10.2 We do not guarantee the availability of our services at all times and may need to suspend or discontinue services without notice.
11. Termination of Services
11.1 Diverse Health reserves the right to terminate or suspend services to any user who violates these terms and conditions.
11.2 You may discontinue using our services at any time by notifying us in writing.
12. Changes to Terms and Conditions
12.1 Diverse Health may update these terms and conditions from time to time. Changes will be communicated to users through our website or via email.
12.2 Continued use of our services after any changes indicates your acceptance of the new terms.
13. Governing Law
13.1 These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Diverse Health operates.
13.2 Any disputes arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts in the relevant jurisdiction.
14. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Diverse Health
12530 Fairwood Parkway
Suite 102 #1030
Bowie, MD 20720
United States
443.529.2027
Support@mydiversehealth.com
By using Diverse Health’s services, you acknowledge that you have read, understood, and agreed to these terms and conditions.